EVP / COO
Jim is responsible for much of the day-to-day management of Surge, including development, product design, project management, QA/Testing, and IT.
Jim brings to the position over 20 years of industry experience in engineering, operations, and personnel management. His primary goal is ensuring that customers get high-value software solutions that exceed their expectations, while keeping Surge technologically nimble and staff-supportive.
Prior to Surge, Jim held high-ranking operations positions at Remedy Informatics (formerly RemedyMD), Overstock.com, Tenfold, and In-Store Broadcasting Network. In those roles he nurtured firms through intense high-revenue-growth periods, new product development, and staff expansion, not to mention a few IPO’s.
Jim’s varied outdoor interests include hiking, biking, motorcycling, skiing, scuba diving, sailing, and aviation.
Jim holds engineering degrees from Stanford (Ph.D., B.S.) and MIT (M.S.).